On ensuring information and technological interaction through a self-service device between account participants
1. GENERAL PROVISIONS
1.1 This document is a public offer (hereinafter Offer) according to the Article 453, Clause 1 of the Civil Code of the Armenia Republic.
1.2 The offer incorporates all the essential terms of the Agreement on ensuring information and technological interaction through a self-service device between account participants and expresses the will of the Executor on entering into an agreement on the set terms with any person who will unconditionally accept those terms (hereinafter Client).
1.3 The services of ensuring information and technological interaction through a self-service device between account participants are as follows (hereinafter Services):
- The client is able to select an operator from the list of account participants,
- Provision of a clear and accessible guideline for the self-service device,
- Ensuring receipt of necessary complete information from the Client for executing the accounts by the Operator,
- Transfer of the mentioned information to the operator within a shortest period, which will be based on the technical capacities of the equipment and data transfer external networks used by the Operator,
- Support to the Client during the elaboration of the mentioned information by the Operator,
- Provision of documentary approval to the Client for the transactions made by him/her in the form of a receipt-notification,
- Support to the Client for elimination of the aftermaths of wrong actions done by the Client while using the self service device.
2. CLIENTS ACTIONS
2.1 For implementation of the accounts with the Operator by the Client the operation of the self-service device by the executor based on the mentioned data is considered as a complete and unconditional acceptance of the Executor’s offer through the execution of concluding actions and according to the Article 438 Clause 3 of the RF CC. Each fact of implementing the accounts by the use of a self-service device is considered a separate transaction with the Executor, which is implemented according to the terms specified in the Offer.
2.2 The Client should study and follow the operational guideline of self service device. The implementation of the actions by the Client not foreseen by the guideline cannot be taken as a basis for occurrence of Services provision responsibilities at the Executor. In case of disagreement with the Contract terms or not understanding the requirements of the guideline the Client does not have a right to use the self-service device for implementing any actions envisaged or not envisaged by the guideline.
2.3 The Client should maintain the receipt-notification issued by the device on Services provision until receiving information about the implementation of accounts by the Executor.
3. COST OF SERVICES
3.1 The cost of Services is established by the Executor taking into consideration the percent ratio of the accounts of the Client and Operator, and is announced to the Client while using the self-service device before the Client makes a decision about the accounts implementation.
3.2 Payment of Services is made by the Executor by withdrawing the Service cost from the amounts deposited into the self-service device during the accounts confirmation.
3.3 The Services implementation and payment fact is approved by the receipt-notification of Services provision.
4. SPECIAL CONDITIONS
4.1 The Executor has a right to temporarily terminate the Services provision in case of absence of technological interaction between the account participants.
4.2 The Executor is not responsible for direct or indirect damages of the Client due to the operation of the self-service device. The Executor is not responsible for the interruption of Services due to misoperation of the applications and equipment that do not belong to the Client. The Client is not responsible for full or partial interruption of Services, which are related to the substitution of equipment or applications or other works directed to the maintenance or upgrade of the applications or equipment.
4.3 The Client has the right to present a written complaint to the Executor on the quality and timeline of the Services no later than within three consequent days after receiving the receipt-notification. The Executor should consider the complaint within ten calendar days.
4.4 The terms of provision of services can be changed by the Executor and submitted ad notam of the Client before the Services implementation and payment.
5. REQUISITES OF THE EXECUTOR
Name:
“TEL-CELL” CJSC
Addresses:
0010, Republic of Armenia, Yerevan, Vardanants blind alley, #8, Room #210
Telephone numbers:
+ 374 10 29 19 23, + 374 10 56 01 15
Bank requisites:
”UNIBANK” , 123 Hovsep Emin str. Yrevan, Armenia, A/N :241002057040 AMD
Last name, First name, Middle name of the management
Aram Azatyan
